Contact Center Integration Engineer

at Spring Technosoft
Location Charlotte, NC
Date Posted February 3, 2020
Category Default
Job Type Full-time

Description

Build Robotic Process Automation to automate Contact Center Business processes and technology processes including optimized routing of customer calls. Build needed automation to integrate and implement DevOps for Vendor products, a key challenge. Experience with call handling and routing technologies form Genesys, Interactive Voice systems. Build key monitoring capabilities for a niche functional...

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